Privacy Policy

Effective date: 16 October 2026. This policy describes information associated with Monterey HeatBridge and its furnace-referral call route.

Browsing the website

Hosting and security services may process technical request information such as IP address, browser details, requested pages and timestamps to deliver and protect the website. This website uses Google Analytics to understand page visits and interactions. Google Analytics may use cookies and process browser, device and usage information. Our call-button event records a click on the public website phone link, its page and button location; it does not establish that a call connected or became a service enquiry.

Analytics and call-button measurement

We use this information to understand website use and improve the visitor experience. The website does not send call recordings, caller-provided names, email addresses or street addresses in its custom call-button event. Advertising personalization and Google signals are disabled in this tag configuration. You can review Google’s privacy policy for its practices.

When you call

The call route may process your telephone number, call time, duration, routing information and details you choose to provide about your address and service needs. Calls may be recorded or screened. By calling, you consent to possible recording and connection to an independent provider.

Information used for a referral

Information may be used to connect or assess a service enquiry, review call handling, protect against misuse and administer referral compensation. Service providers and parties operating the call route may receive the information needed for those purposes. Do not provide sensitive information that is unnecessary for your enquiry.

Independent provider practices

Independent providers handle their own assessment, scheduling, work, payment and customer records. Ask the receiving provider about its privacy practices and service terms before sharing additional information. Read our referral disclosure for the separate roles involved.

Email enquiries

If you email us, we receive the address and contents you send and may use them to respond or address the request. Do not email payment details, sensitive records or emergency service requests.

Privacy requests

For access, correction, deletion or other privacy questions, email Privacy@furnacerepairmontereypark.com. Describe the request and identify the website. We may need information to verify the request and determine what records we control; independent providers handle requests concerning their own records.

External links and policy updates

Links to public agencies or other websites have their own privacy practices. We may update this policy when the site or call setup changes; review the date above for the latest published revision.